Blog
Practical writing on global voice, mobile and SMS, written and reviewed by the people who run the network.
Meet GlobalXess at ITW Washington 2026
The single most important week on the international wholesale telecom calendar. Here's where to find us.
From SMS to Conversational Commerce: How Mobile Numbers Power Modern Marketing
Why SMS quietly won the 2020s, how mobile numbers became identity, and what to look for in a provider.
Number Portability Without the Headache: A 2026 Playbook
A four-step plan for clean ports: inventory, LOA, cutover window, and the failure modes worth pre-empting.
Beyond the Dial Tone: What 99.999% Uptime Really Means for Your Business
The math behind each nine, what carrier-grade architecture actually costs to deliver, and how to read a telecom SLA in five minutes.
Going Global: A Practical Guide to International Number Coverage
What actually slows international rollouts down, how to tier markets, and how to build a repeatable provisioning workflow.
Telecom Fraud in 2025: How AI Is Outsmarting the Bad Actors
IRSF, Wangiri and SIM-swap chains, and the AI-driven defenses that catch them in the first few minutes instead of the next billing cycle.
Balancing AI Innovation with the Human Touch: Why Real Customer Service Still Matters
Where AI helps, where it gets in the way, and how to build a customer experience that uses both well.
When Did You Last Talk to Your Account Manager?
AI-first support pipelines lose the thread. A look at why direct human contact still belongs at the centre of carrier relationships.
Meet Our Tech Team: Pioneers of Telecom Innovation Since 1992
The team that built and still runs the platforms behind GlobalXess has been delivering carrier-grade telecom since 1992.
Talk to the team
Sales, support and engineering are the same desk. Pick the channel that fits.
Contact us