Legal

Terms of use

These terms govern your use of globalxess.com, the marketing website operated by Global Premium Telecom B.V.. Commercial terms for actual telecom services - orders, SLAs, the Master Services Agreement - are published separately in the customer portal and prevail over anything on this website in case of conflict.

# 1. Scope of these terms

These terms apply to the public marketing website at globalxess.com (this "Website"). They cover the informational pages, the case studies, the blog and the contact / sign-up / event forms. They do not cover the commercial relationship that arises when you place an order in the customer portal at portal.globalpremiumtelecom.com; that relationship is governed by the Master Services Agreement and any signed order form.

By using this Website you accept these terms. If you do not accept them, please do not use the Website.

# 2. Operator

The Website is operated by Global Premium Telecom B.V. trading as GlobalXess, registered with the Dutch Chamber of Commerce under number 71556966 and with VAT number NL858761567B01, registered office at Middelerf 14, 3851 SP Ermelo, The Netherlands. Sales contact: sales@globalxess.com, +31 20 893 8450.

# 3. Acceptable use

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of it. In particular you agree not to:

  • attempt to gain unauthorised access to any part of the Website, the underlying servers, or any account or data not intended for you;
  • introduce malware, viruses, Trojan horses or any other harmful code;
  • use automated means to scrape the Website at a rate that places an unreasonable load on it. Reasonable, well-behaved indexing crawlers are explicitly welcome;
  • submit false, misleading or impersonated information through any of the forms;
  • use the Website or its content to send unsolicited communications to any contact details you obtain from it.

# 4. Intellectual property

Unless explicitly stated otherwise, all content on the Website - including text, graphics, logos, illustrations, the design system and the underlying source code - is the property of Global Premium Telecom B.V. or its licensors and is protected by copyright and other intellectual-property rights.

You may print and download extracts of pages on this Website for your own personal, business or research use, provided you do not modify them, you keep all copyright and proprietary notices intact, and you do not use any extract for commercial republication without our prior written consent.

The marks "GlobalXess" and the GlobalXess logo are trademarks of Global Premium Telecom B.V.. Other trademarks referenced on the Website are the property of their respective owners and are used for identification purposes only.

# 5. Form submissions

When you submit information through the contact, business sign-up or ITW follow-up forms, you confirm that the information is accurate and that you are authorised to submit it. Submitting a form does not in itself create a contract: it triggers a follow-up conversation. Any commercial contract is concluded separately in the customer portal or via a signed order form.

We use form submissions to follow up on your enquiry. The full processing terms (lawful basis, processors, retention, your rights) are in the privacy notice.

# 6. No warranty

The information on this Website is provided "as is" for general informational purposes only. We work hard to keep it accurate and up to date, but we make no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability of the information, products or services described.

Statements about coverage, pricing, performance or roadmap on this Website are indicative and subject to change. They are not part of any commercial contract unless they are repeated in a signed order form or in the Master Services Agreement.

# 7. Limitation of liability

To the maximum extent permitted by Dutch law, Global Premium Telecom B.V. shall not be liable for any indirect or consequential loss or damage, or for any loss of profits, revenue, goodwill or data, arising out of or in connection with your use of, or inability to use, this Website.

Nothing in these terms excludes or limits liability for fraud, intentional misconduct or any other liability that cannot be excluded under Dutch mandatory law. The liability we accept under our commercial telecom services is governed by the Master Services Agreement.

# 8. Third-party links

Where this Website links to third-party websites or resources (for example, the Autoriteit Persoonsgegevens, ITU-T, IETF or the customer portal), we have no control over them and accept no responsibility for them or for any loss or damage that may arise from your use of them. The presence of a link is not an endorsement.

# 9. Governing law and venue

These terms are governed by the laws of the Netherlands. Any dispute arising out of or in connection with the use of this Website shall be submitted to the exclusive jurisdiction of the courts of Rechtbank Gelderland, location Apeldoorn, without prejudice to any mandatory consumer-protection rules in the country in which the user resides.

# 10. Changes

We may update these terms from time to time. The "Last updated" date in the sidebar always reflects the date of the current version. Your continued use of the Website after a change takes effect constitutes acceptance of the updated terms.

# 11. Contact

Questions about these terms? Email sales@globalxess.com or write to us at Middelerf 14, 3851 SP Ermelo, The Netherlands.