Contact-centre platform (CCaaS) · Western and Northern Europe
DID rollout in 12 countries in three weeks
147 local DID ranges live in 21 calendar days, replacing four legacy carriers.
Customer outcomes
Case studies
Most B2B telecom outcomes are confidential by contract. The summaries below are anonymised, but the numbers are real and the references are available under NDA.
Multinational financial services · Eastern Europe + Middle East
Voice quality recovery after a regional MOS drop
MOS restored from 3.4 to 4.2 on the affected route within a 48-hour window.
Healthcare integrator · Benelux + DACH
Cross-carrier port-in of 8,400 numbers with zero downtime
All 8,400 numbers ported across two cutover windows. Zero customer-visible outage.
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